Privacy Policy for TopiBowl

Last Updated: 11.10.2023

Thank you for choosing to be part of our community at TopiBowl. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at support@topibowl.com

  1. Information We Collect

    2. In the course of using our dog nutrition app, we do not collect any personal information within the app itself. However, we may collect personal information from you in the following situations:

    • Support Emails: When you send us emails for support or inquiries.
    • Beta Access Form: When you sign up to receive a link for the beta version through our landing page.

      • The information we collect includes:

    • Name: To personalise our communication with you.
    • Email Address: To communicate with you about your inquiries, send the beta version link, and if explicitly consented, to send promotional materials.
  2. How We Use Your Information

    3. We use the information we collect from you in various ways, including to:

    • Communicate with You: Respond to your questions or inquiries, send beta version links, and, if you have opted in, send promotional materials.
    • Improve Our App: Analyse the use of our app to understand and enhance user experience and offerings.

      • We will not use your personal information for different, unrelated, or incompatible purposes without providing you notice.

  3. Use of Cookies

    4. TopiBowl does not use cookies or similar tracking technologies.

  4. Protection of Children's Information

    5. We do not knowingly collect personally identifiable information from children under the age of 13. If you believe we have mistakenly or unintentionally collected such information, please contact us so we can promptly take appropriate actions, such as deleting the information.

  5. How We Store Your Information

    6. Your personal information is stored securely using a reputable and secure cloud storage service to ensure the safety and confidentiality of your data. We employ organisational and technical safeguards to protect your data from unauthorised access, use, or disclosure.

  6. Sharing of Your Information

    7. We hold your privacy in the highest regard and will not share your personal information with third parties unless we are legally required to do so.

  7. Your Privacy Rights

    8. You have certain data protection rights under the General Data Protection Regulation (GDPR). These include:

    • Right to Access: You have the right to request access to your personal data that we store.
    • Right to Rectification: You can ask to have inaccurate personal data rectified.
    • Right to Erasure: You may request erasure of your personal data, subject to certain exceptions.
    • Right to Restrict Processing: You can request to restrict the processing of your personal data.
    • Right to Data Portability: You may request to transfer your data to another entity.
    • Right to Object: You can object to the processing of your personal data.

      • To exercise any of these rights, please contact us at support@topibowl.com.

  8. Promotional Communications

    9. If you have opted in to receive promotional materials from us, you can opt out at any time by following the unsubscribe link provided in the email or by contacting us directly.

  9. Changes to the Privacy Policy

    10. We may update our privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your data.

  10. Contact Us

    11. For any questions, concerns, or comments about this privacy policy, please contact us at: support@topibowl.com