Privacy Policy for TopiBowl

Last Updated: August 26, 2025

This Privacy Policy describes how Dimitar Kolarov ("we," "us," or "our") collects, uses, and shares information about you when you use our mobile application (the "App") and our website located at https://www.topibowl.com/ (the "Website"). The App and Website are collectively referred to as the "Services."

We are committed to protecting your privacy. Please read this Privacy Policy carefully to understand our practices regarding your information.

  1. Data Controller

    2. For the purpose of the General Data Protection Regulation (GDPR), the data controller is Dimitar Kolarov, residing in Bulgaria. You can contact the data controller at support@topibowl.com.

  2. Information We Collect

    3. We collect a limited amount of information to provide and improve our Services:

    a. Information You Provide to Us:

    • Contact Information: When you contact us via email, we collect your name, email address, and any other information you provide in your message.
    • Custom Food Information: We collect the data you submit when creating custom foods within the App. This information is used to improve our food database.

    b. Information We Collect Automatically:

    • Standard Analytics Data: We collect standard, anonymized analytics data through App Store Connect. This includes information such as app usage, installations, and crash data. This data is aggregated and cannot be used to identify you personally.
  3. iCloud Data Storage

    4. To protect your privacy, most of your personal data, including information about your dog (name, breed, weight, etc.), is stored directly on your device and backed up to your personal iCloud account. This data is not accessible to us and is governed by Apple's privacy policies.

  4. How We Use Your Information

    5. We use the information we collect for the following purposes:

    • To improve our Services, particularly our food database, using the anonymized custom food information you provide.
    • To respond to your inquiries, comments, and questions when you contact us via email.
    • To monitor and analyze trends and usage through anonymized analytics to improve the user experience.
  5. Legal Basis for Processing (GDPR)

    6. If you are in the European Economic Area (EEA), we process your personal data on the following legal bases:

    • Consent: We process your information when you contact us via email, based on your consent to communicate with us.
    • Legitimate Interests: We process custom food data and analytics data based on our legitimate interest in improving and maintaining our Services.
  6. Sharing of Information

    7. We do not sell, rent, or share your personal information with third parties. The only exception is the aggregated and anonymized analytics data provided through Apple's App Store Connect service.

  7. Data Retention

    8. We retain contact information from email communications for up to one year for communication purposes. Anonymized custom food data may be retained indefinitely to support the continuous improvement of our database.

  8. Your Rights Under GDPR

    9. If you are a resident of the EEA, you have the following rights regarding your personal data:

    • The right to access: You have the right to request copies of your personal data.
    • The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
    • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
    • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
    • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
    • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

    To exercise any of these rights, please contact us at support@topibowl.com.

  9. Children's Privacy

    10. Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from anyone under 16. If we become aware that we have collected personal information from someone under the age of 16, we will take steps to delete that information.

  10. Changes to This Privacy Policy

    11. We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Last Updated" date at the top of the policy and, in some cases, we may provide you with additional notice.

  11. Contact Us

    12. If you have any questions about this Privacy Policy, please contact us at: support@topibowl.com